Refund & Return Policy
At Kline Athletics, we stand behind the quality, comfort, and performance of everything we sell. Your satisfaction is our top priority, and every order is covered by our 30-Day Money-Back Guarantee.
30-Day Money-Back Guarantee
If you’re not completely satisfied with your Kline Athletics purchase, you have 30 days from the delivery date to request a return or exchange.
Return Eligibility
- Defective or Malfunctioning Products — Arrived damaged or not functioning as intended.
- Performance Concerns — Didn’t deliver the performance you expected.
- Fit or Comfort Issues — If it doesn’t fit right, we’ll help you exchange it or issue a refund.
How to Start a Return
- Contact Us — Email support@klineathletics.com within 30 days of delivery.
- Approval — We’ll confirm and send simple return instructions.
- Send It Back — Ship the product (original packaging if possible) using the instructions provided.
- Refund or Exchange — After we receive and inspect your return, we’ll process your refund or ship the exchange.
Non-Returnable Items
- Items with excessive wear beyond normal use.
- Returns without a valid proof of purchase.
Refunds
- Method — Refunds are issued to your original payment method within 5 business days of inspection.
- Processing Time — Your bank may take an additional 2–7 business days to post funds.
- Shipping Costs — Original shipping is non-refundable unless the return is due to a defect or our error.
Exchanges
If you’d prefer an exchange instead of a refund, let us know when you email support. We’ll make sure you get what you need.
Questions?
We’re here to help. Contact us anytime at support@klineathletics.com.